Shipping & Returns

Delivery of Samples
We are pleased to send single samples against payment. Please contact us for further information.

 

Partial delivery
To guarantee quick processing of your orders, we are allowed to send partial deliveries if there is no other arrangement.

 

Quantity of delivery
At items with commercial printing we reserve the right of 10 % more or less delivery.

 

Consignment
We have fixed cost of delivery for Germany and Austria.
Germany: up to € 450,00 = delivery cost of € 4,50
Austria:    up to € 450,00 = delivery cost of € 6,90
From this arrangement excepted are custom products, wooden boxes and displays and collections in bigger quantity (more than 3 units) as well as deliveries that are because of customer preferences delivered by a special type of dispatch, cash on delivery or express delivery.
Deliveries to all other countries are charged with actual costs.
Terms of direct shipment are available on request. Please contact us. We are pleased to help you.
Passing of risk according to German law (§447 BGB) in all cases.
For correct delivery on schedule date of dispatch is decisive factor.
We don’t accept liability consequences arising out of loss or delay during transport.

 

Free delivery
Orders within Germany and Austria with order value bigger than € 450,00 are free of transportation charges.
From this arrangement excepted are custom products, wooden boxes and displays and collections in bigger quantity (more than 3 units) as well as deliveries that are because of customer preferences delivered by a special type of dispatch, cash on delivery or express delivery.

 

Packaging
No costs of packaging are billed with us. If possible we reuse packaging material.

 

Cargo insurance: 1% of merchandise value

 

(In cases of doubt German version of this site is the decisive factor.)